The story behind the name on the truck.
I’m Josh. I show up to every job — there’s no dispatch desk between us.
Merlene Mitigation is built the way I’d want a restoration company to run if it were my own house flooding: fast, transparent, and handled by the same person from the first phone call to the final moisture reading.
Twelve-plus years in the restoration industry taught me where the corners get cut on bigger crews — so I built this company to not cut them. FSRT certified, equipped to handle the job correctly, and small enough that you’re never a ticket number.
While I’m on-site for a water damage or moisture inspection, if I notice anything that looks like it could be microbial growth, I’ll point it out and let you know — that’s just part of doing the job right. I’m not a licensed mold assessor, so I won’t diagnose it or write a mold report, but I can put you in touch with a licensed Mold Assessment Consultant if you want it looked at properly.
Based in Pilot Point. Serving the towns around it.
Merlene Mitigation was built specifically for Aubrey, Celina, Prosper, Pilot Point, Tioga, Cross Roads, Krugerville, Collinsville, Sanger, and the surrounding communities — areas that don’t always get the same response time from the bigger regional outfits based in Fort Worth or Dallas. If water damage hits your home here, you’re not waiting on someone driving in from across the metroplex.
This isn’t just a service area for me — it’s home. My wife Alley and I chose to put roots down in Pilot Point, and we’re raising our family right here in the same small towns I show up to work in. That matters more than it sounds: when a neighbor calls about a leak, there’s a good chance I already know the street, maybe even the family. We love the pace of a place like this, and being part of a community that still looks out for each other is exactly why I wanted to build this company here instead of anywhere else.
Dealing with active water damage? Let’s talk through it right now.
Not sure if it’s an insurance job or a smaller fix? Tell me what happened and I’ll give you a clear answer — including a clear estimate if it’s not a claim — before anything gets scheduled.
Call or Text (940) 290-0727